{"id":7322,"date":"2026-07-20T13:21:15","date_gmt":"2026-07-20T17:21:15","guid":{"rendered":"https:\/\/www.rcaaq.ca\/?page_id=7322"},"modified":"2026-08-20T15:28:11","modified_gmt":"2026-08-20T19:28:11","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.rcaaq.ca\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"item wysiwyg component-heading\"  ><div class=\"container-small\">\n<h2 class=\"wp-block-heading\">Your generosity makes real change happen<\/h2>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-paragraph\"  ><div class=\"container-small\">\n<p>By supporting the RCAAQ, you are strengthening a network that operates in 14 cities across Quebec, providing basic services, fostering Indigenous cultures and improving the living conditions of First Nations members and Inuit. By giving, you are helping to build communities that are more inclusive, safer and rooted in Indigenous cultures.<\/p>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-paragraph\"  ><div class=\"container-small\">\n<p><strong>You\u2019ll find answers below to the most frequently asked questions about donations.<\/strong><\/p>\n<\/div><\/div>\n\n\t<div class=\"component-block-spacer\" >\n\t\t<div class=\"block-spacer is-reversed\"><\/div>\n\t<\/div>\n\n\n<div class=\"item wysiwyg component-heading\"  ><div class=\"container-small\">\n<h5 class=\"wp-block-heading has-text-align-center\">Frequently asked questions<\/h5>\n<\/div><\/div>\n\n<div class=\"item component-html\" ><div class=\"container\"><div class=\"wp-block-iframe\">\n<style>\n@import url('https:\/\/fonts.googleapis.com\/css2?family=DM+Serif+Display&family=DM+Sans:wght@400;500;600&display=swap');\n.faq-dons {\nmax-width: 800px;\nmargin: 0 auto;\nfont-family: 'DM Sans', sans-serif;\n}\n.faq-item {\nbackground: #fff;\nborder: 1px solid #e0ddd5;\nborder-radius: 8px;\nmargin-bottom: 12px;\noverflow: hidden;\n}\n.faq-item summary {\nlist-style: none;\ncursor: pointer;\npadding: 18px 22px;\ndisplay: flex;\njustify-content: space-between;\nalign-items: center;\nfont-weight: 600;\nfont-size: 16px;\ncolor: #1a1a18;\n}\n.faq-item summary::-webkit-details-marker {\ndisplay: none;\n}\n.faq-item summary:hover {\nbackground: #faf8f4;\n}\n.faq-chevron {\ncolor: #8a8a84;\ntransition: transform 0.25s ease;\nfont-size: 14px;\n}\n.faq-item[open] .faq-chevron {\ntransform: rotate(180deg);\n}\n.faq-answer {\npadding: 0 22px 22px;\nborder-top: 1px solid #f0ede6;\ncolor: #5a5a55;\nfont-size: 15px;\nline-height: 1.7;\n}\n.faq-answer p {\nmargin: 16px 0 0;\n}\n.faq-answer a {\ncolor: #854f0b;\nfont-weight: 600;\ntext-decoration: none;\n}\n.faq-answer a:hover {\ntext-decoration: underline;\n}\n@media (max-width: 600px) {\n.faq-item summary {\npadding: 16px;\nfont-size: 15px;\n}\n.faq-answer {\npadding: 0 16px 16px;\n}\n}\n<\/style>\n<div class=\"faq-dons\">\n<details class=\"faq-item\" open>\n<summary>\nWhat are donations used for? \n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nDonations directly support the RCAAQ\u2019s activities and initiatives: advocating, researching, developing solutions and supporting Native Friendship Centres.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nWill my donation make a difference?\n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes. Every gift strengthens concrete actions that improve the living conditions of First Nations members and Inuit living in urban areas. Your support advances health, education, justice and social development initiatives across Quebec.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nIs the RCAAQ a registered charity?\n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes. The RCAAQ is recognized by the Canada Revenue Agency as a registered charity and is entitled to issue tax receipts for eligible donations. Our charity number is 107883589 RR 0001.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nWhy do you use Zeffy to collect donations?\n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nZeffy simplifies online giving. It is a secure fundraising platform that is used by many nonprofit organizations. Since it doesn\u2019t impose transaction fees on organizations, Zeffy allows us to maximize the impact of every gift, while also providing a simple and secure donation experience.\n<\/p>\n<\/p>\n<strong>Note:<\/strong> Zeffy encourages donors to make a voluntary contribution to support its platform. This contribution is optional and can be changed or withdrawn before you finalize your gift.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nCan I make a monthly donation?\n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes. Monthly donations help us reduce fundraising costs and strengthen our financial stability, which supports our work over the long term.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nHow do I cancel my monthly donation?\n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYou can change or cancel your monthly donation at any time through your Zeffy donor account\n\t1. Log in to your Zeffy account. \n\t2. Use the email address linked to your donation.\n\t3. Find your monthly donation and click \u201cManage.\u201d\n\t4. Click \u201cStop\u201d and confirm the cancellation.\n\nNo future donations will be made after the cancellation.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nIs my donation secure? \n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes. Online donations are processed securely according to current standards.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nWill I receive a tax receipt? \n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes, you will receive a tax receipt for any eligible donation of $25 or more.\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nIs there another way I can contribute (e.g., cheque, major gift, partnership)? \n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes. We offer several options tailored to your needs. \n<\/p>\n<p>\n\ud83d\udc49 <strong>Please contact us to discuss:<\/strong>\n<a href=\"mailto:dons@rcaaq.ca\">dons@rcaaq.ca<\/a>\n<\/p>\n<\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>\nAre there other ways I can get involved? \n<span class=\"faq-chevron\">\u2304<\/span>\n<\/summary>\n<div class=\"faq-answer\">\n<p>\nYes. You can also support our mission by sharing news of our initiatives or getting involved locally.\n<\/p>\n<\/div>\n<\/details>\n<\/div><\/div><\/div>\n\n<div class=\"item component-html\" ><div class=\"container\"><div class=\"wp-block-iframe\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"background-color: #ffffff; border: none; height: 2px; width: 1200px; margin: 30px auto;\">\n<\/div><\/div><\/div>\n\n<div class=\"item wysiwyg component-heading\"  ><div class=\"container-small\">\n<h5 class=\"wp-block-heading\">Need more information?<\/h5>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-paragraph\"  ><div class=\"container-small\">\n<p>If, at any time, you have questions about your donation, please email\u202f <a href=\"mailto:dons@rcaaq.ca\">dons@rcaaq.ca<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-paragraph\"  ><div class=\"container-small\">\n<p><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Your generosity makes real change happen By supporting the RCAAQ, you are strengthening a network that operates in 14 cities across Quebec, providing basic services, fostering Indigenous cultures and improving the living conditions of First Nations members and Inuit. By giving, you are helping to build communities that are more inclusive, safer and rooted in [&hellip;]","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-contact-us.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7322","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently asked questions - rcaaq<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rcaaq.ca\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - rcaaq\" \/>\n<meta property=\"og:description\" content=\"Your generosity makes real change happen By supporting the RCAAQ, you are strengthening a network that operates in 14 cities across Quebec, providing basic services, fostering Indigenous cultures and improving the living conditions of First Nations members and Inuit. 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